Onsite & Remote

Apple Mac Repair & Support

Onsite Apple / PC Support - remote repair services from our Melbourne based technical support team, with a no fix, no fee guarantee. Call or chat with our experts. We can diagnose and repair most problems remotely.  Complete privacy and security is assured, as is the safety of your data and files.

100% Happy - No Fix-No Fee
That's it - We care about customer satisfaction so if we can't fix your issue or offer a reasonable solution then there's no fee.
We fix at our expense or refund any service within 14 days if your problem reoccurs after following our advice.

Home Computer Repair

Onsite and Remote

Laptop & Desktop Support

WINDOWS - MACOS - LINUX

ANNUAL MEMBERSHIP

By paying a small amount per computer, you receive UNLIMITED Remote IT Support - all year long.

Unlimited Remote Support
Update Management & Anti-virus
Ransomware Protection & Backup

Annual Support Membership

Subscribing to an Analog Digital Services annual support membership give you access to unlimited telephone support along with remote desktop support, anti-virus protection, backup before updates and discounts on all parts and services.

Whether it is an technical glitch, optimisation and maintenance or installation or configuration or security protection against malware or ransomware. Our annual technical support plan is designed to cover all major issues that may result from usage, malware or virus attacks, compatibility issues, erroneous configuration, new device or software installation or any other – in short, you name it, we cover it!

1x Remote Support Hour via TeamViewer with SOS Button

Unlimited Telephone Support, 24/7, 365 including Holidays

Discounted Onsite Support

Includes Anti-Virus + Online Protectoin Software
Includes 20GB Encrypted Cloud Backup
Includes Optional Patch Management
Setup and installation of new Software and Hardware
Troubleshoot installation issues
Diagnosis and troubleshooting assistance
Help with computer performance issues
Troubleshoot installation issues
Network setup and troubleshooting

Personal Plan

1 - 2 Computers

Per Computer

Family Plan

3+ Computers

Per Computer

More Options

Encrypted Australian Cloud Backup

Remote Monitoring with Anti-Virus

Subscription Details

Unlimited Telephone Support

Our support team is available via telephone 24 hours a day, 365 a year, including holidays. Your members pack includes all the details needed to access our support line.

Remote Support

Remote Support counted in blocks of 15 minutes. A typical minor repair or installation generally does not exceed 15 minutes.
We do not charge for Remote Diagnosis.

Costs for Remote Support without Membership

Remote Support is changed in 15 minute blocks at a rate of $27.50 per 15 minutes
Remote Diagnosis is Free

Booking a Remote Support Session

Subscribe Online or Call 1300ANALOG to schedule a remote support session.