Managed IT Services and Support for Business

Helpdesk Support

Helpdesk Support per Room/Desk/User Login except one Administrator account

Network Health Monitoring

Advanced Monitoring of all Network Devices including Printers, Routers, Switches, Firewalls & VoIP Hardware - Quarterly Network Health Report and Review

Performance Monitoring

Required for all computer systems, both physical and virtual assets - includes basic hardware and software reporting.

Patch Management

Windows 10, Windows Server, Linux Server and MacOS Patch Management

  • Monthly Compliance Reporting
  • Interruption Free Patch Management - Managed Outside Standard Business Hours

    Off-site Backup

    Encrypted Off-site Server Backup with 500GB Data Storage Pool
    Extra Workstation Licenses, Data Storage and Automated Recovery Testing available.

    Off-site Backup - Single Workstation

    Encrypted Onsite and Offsite Backup with simple deployment.
    Single Workstation Backup with 100GB Total Data Storage Pool located in a secure Australian Data Centre

  • Includes alerts and monthly status reports
  • Extra Data Storage capacity is available if needed..

    Security Manager Malware Protection

    Integrated Anti-Virus Software Deployment - Signature based Anti-Virus Monitoring and Updating
    License for Security Manager Business-grade Malware Detection / Anti-Virus software
    Quarterly Threat and Status Reporting

    Microsoft 365 Apps for Business License

    Best for businesses that need Office applications plus cloud file storage and sharing. Business email not included.
    Includes Outlook, OneDrive, Word, Excel, PowerPoint, Publisher (PC only), Access (PC only)
    Each license can install the Office apps on up to 5 PCs or Macs

    Remote Desktop Endpoint

    24/7 Access to your workstation from a secure remote portal.
    Simple Folder and Print Redirection

    Remote Network Management Portal

    A dashboard for your network, giving you access to custom reports, AV management, backup management and automation.